Enhance your home or office with the elegant beauty of the 180cm Artificial Fiddle Leaf Fig Tree. This realistic faux plant features large, glossy leaves that mimic the striking appearance of a real Fiddle Leaf Fig, adding a touch of nature and sophistication to any setting. With its lifelike design and low-maintenance nature, it's the perfect addition for those who admire the beauty of Fiddle Leaf Figs but don't want the hassle of constant care.
Crafted from high-quality plastic and fabric, this artificial plant is built to last while maintaining a natural look. The adjustable branches allow you to customize the arrangement, making it a versatile piece for any room or covered patio. Whether placed in your living room, office, or outdoor garden, the Fiddle Leaf Fig Tree will elevate your space with its timeless charm.
Pickup and Delivery
Pickup is available from our Clyde North and Sunshine North showrooms.
Local delivery is available across Melbourne. Delivery charges depend on the destination and the size of the order.
For interstate or regional delivery, please contact PotsnGrow before ordering so we can provide a freight quotation.
Small items that qualify for standard parcel delivery will have the available shipping options displayed at checkout.
REFUNDS, RETURNS AND EXCHANGES
At PotsnGrow, we want you to be happy with your purchase. Please inspect your order when it is received or collected and contact us promptly if you believe a product is damaged, defective, incorrect or missing.
This policy applies to purchases made online and through our Clyde North and Sunshine North showrooms.
AUSTRALIAN CONSUMER LAW
Our products come with guarantees that cannot be excluded under the Australian Consumer Law.
If a product has a major problem, you may be entitled to choose a refund or replacement. If the problem is minor, PotsnGrow may choose to repair the product, replace it or provide a refund within a reasonable time.
Nothing in this policy excludes, restricts or modifies any rights or remedies available to you under the Australian Consumer Law.
DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS
If your order arrives damaged, is defective, is significantly different from its description or is not the product you ordered, please contact us as soon as possible.
To help us assess the problem, please provide:
• Your name and order number
• A description of the problem
• Clear photographs of the product
• Photographs of the packaging and delivery label, if the product was delivered
• Photographs of any visible transit damage
Please keep the product and its packaging until we have reviewed your claim. We may need to inspect the product before confirming the appropriate remedy.
Where the product does not meet a consumer guarantee, PotsnGrow will provide the remedy required under Australian Consumer Law. Depending on the circumstances, this may include a repair, replacement, refund or another appropriate solution.
CHANGE-OF-MIND RETURNS
PotsnGrow accepts eligible change-of-mind returns when you contact us within 14 days of receiving or collecting your order.
To qualify for a change-of-mind return, the product must:
• Be unused, unplanted and in its original condition
• Be clean and free from soil, water, scratches, chips or other damage
• Include its original packaging, labels and accessories, where supplied
• Be accompanied by a receipt, order confirmation or other proof of purchase
• Be returned safely to a PotsnGrow showroom
Change-of-mind returns are subject to inspection and approval. Approved returns may be provided as a store credit or exchange.
Original delivery charges are not refundable for change-of-mind returns. Customers are responsible for returning the product and for any return delivery or freight costs.
PotsnGrow is not responsible for loss or damage that occurs while a change-of-mind return is being transported to us.
PRODUCTS EXCLUDED FROM CHANGE-OF-MIND RETURNS
We do not accept change-of-mind returns for:
• Clearance, final-sale or specially discounted products identified as non-returnable
• Custom-made, specially ordered or personalised products
• Products that have been planted, installed, assembled, altered or used
• Products damaged after delivery or collection
• Products returned without proof of purchase
• Live plants
• Gift cards
• Delivery, installation, styling or other service charges that have already been completed
These exclusions do not apply where a customer is entitled to a remedy under Australian Consumer Law.
NATURAL VARIATIONS
Some PotsnGrow planters are handmade or produced using materials and finishing processes that create natural variations.
Minor differences in colour, texture, pattern, finish, measurements or surface appearance may occur between products and display images. These characteristics are not normally considered faults when they are consistent with the product’s materials and manufacturing process.
We recommend viewing products at one of our Melbourne showrooms if an exact colour, finish or measurement is important to your project.
COLOUR AND ONLINE IMAGES
We make reasonable efforts to display product colours accurately. However, colours may appear differently depending on lighting, photography and screen settings.
A minor colour difference caused by screen display does not automatically mean that a product is defective or significantly different from its description. Your rights under Australian Consumer Law remain unaffected.
RETURNING LARGE OR FRAGILE PRODUCTS
Large pots, planter sets and artificial plants must be transported and returned carefully to prevent damage.
Before arranging a return delivery, please contact PotsnGrow for instructions. Do not send large or fragile products through an unattended courier service without prior approval.
For an approved return involving a faulty or incorrectly supplied product, PotsnGrow will discuss an appropriate return or collection arrangement with you.
REFUNDS
When a refund is approved, it will normally be issued to the original payment method.
Processing times may vary depending on your bank or payment provider. Delivery charges may also be refunded when required under Australian Consumer Law.
Refunds will not be issued as store credit unless you agree to receive store credit.
PROOF OF PURCHASE
We may request reasonable proof of purchase before assessing a return. This can include:
• An online order confirmation
• A receipt or tax invoice
• A payment record
• Another reasonable record showing that the product was purchased from PotsnGrow
CONTACT POTSN GROW
Please contact us before returning a product.
Email: info@potsngrow.com.au
Phone: 0401 816 080
Clyde North Showroom
14 Denali Drive
Clyde North VIC 3978
Sunshine North Showroom
63 Spalding Avenue
Sunshine North VIC 3020
Please include your order number, contact details and a description of the issue in your enquiry.
